Service
Laboratory technical training and regional support in Jordan
Good training turns new equipment into reliable results. Al-Shaker trains operators on installation, covering safe operation, routine maintenance and the applications the instrument was chosen for, and continues with regional technical support so teams can sustain performance across facilities.
What training and support includes
- 01
Operator training at handover
Hands-on sessions on your own instrument covering operation, safety and daily checks.
- 02
Application support
Help setting up and tuning methods for the samples and standards you work with.
- 03
Routine maintenance
How to keep the instrument in good condition between service visits.
- 04
Ongoing technical support
A technical team available for questions after training, across Jordan and the region.
- 05
Refresher and new-staff training
Follow-up sessions when teams change or methods are extended.
Equipment guides for this sector
Frequently asked questions
Where does training take place?
Training is normally given on the installed instrument. Ask the technical team about arrangements for your site and group size.
Who should attend?
The operators and supervisors who will use the instrument daily, plus anyone responsible for routine maintenance.
Is training available in Arabic?
Yes. The team works in Arabic and English.
Talk to the technical team
Tell us the application. We will specify the system.
Share the workflow, capacity, and compliance constraints. We respond with a recommended configuration, not a generic catalogue list.